Terms and Conditions :

This website www.quenchhome.com, (herein after referred to as “QuenchHome”), is owned, hosted, managed, operated by QuenchHome Realty Services LLP, a company incorporated in India under the companies act 2013, having its registered office at B1,Gomathi Niwas, PN Road, bhandup West, Mumbai 400078 , Maharashtra. These terms of use (“Terms”) constitute a legally binding agreement between you (“The User) and Quenchhome Realty Services LLP (“The Company”)

Your use of this site and/or other site(s) is governed by the following Terms. Please read these Terms carefully. If you do not accept the Terms and Conditions stated below, we would request you to Not Access or use QuenchHome.

Quenchhome reserves the right to amend/modify these Terms and Conditions at any time,without any notice served to its users/visitors. The changes made in Terms and Conditions shall be effective immediately after modifying previous Terms and Conditions. We request our users/visitors to frequently check/refer Terms and Conditions, so that you are aware of changes in it. On your continued use/access of Quenchhome, it will be considered as proof of your acceptance of the modified/amended Terms and Conditions.

If you as a user/visitor misuse/abuse and/or violates the Terms and Conditions of this site,Quenchhome reserves the right to freeze and/or suspend your account on immediate basis,irrespective whether you are a paid or a free user.

MOST FREQUENTLY USED TERMS :

User :The term “User” is defined as any individual/Incorporated Entity/Non-Incorporated Entity, who visits this site in order to Discover Properties and/or to find Buyers/ Tenants and/or to advertise/post his property, irrespective whether he is a paid/free user. Only those visitors will be termed “Users”, who registers with Quenchhome using his personal credentials like Name, Contact Number, Email Address and User Type.

Browser/Visitor : the term “Browser/Visitor” is defined as any Individual/Incorporated Entity/Non-incorporated Entity, who does not registers himself, on site through “Create an Account” or does not “Signs In” using his personal Credentials like Name, Contact Number,Email Address.

Services : The term “Service”, defines the services which QuenchHome renders to its users/visitors.

  1. Post your Property (free posting as well as paid posting), for Owners/Agents/Developers.
  2. Number of Contacts, to enable Buyers/tenants to connect with most appropriate Owners/Sellers.
  3. Personalized services like Showing Property on behalf of Owner/Seller.
  4. Advertising on site, with banner ads and/or on Listing Page.
  5. Promoting properties through paid listing/SMS marketing/Email marketing and related realty services.

RERA : The term “RERA” refers to Real Estate Regulatory Authority brought into power by Real Estate (Regulation and Development) Act 2016. Every State of India/Union-territory has its own RERA website, (For example: Maharashtra Government runs “http://www.maharera.gov.in”).

On purchase of any Paid services or Subscriptions provided/ offered by us, our payment gateway service provider may collects your purchase data, billing address, debit/credit card detail, Expiry detail etc.

REGISTRATION

By Agreeing to “Create an account”, you hereby declare that you are of age 18 and above. If not so, we suggest you to browse and take any decision under Parental/Senior Guidance. As part of the registration process, you must select a username and password and provide us with accurate, complete, and updated information like Name, Contact Number, E-mail Address, User Type etc. Failure to do so constitutes a breach of this Agreement, which may result in immediate termination of your access.

SUBSCRIPTION TO SERVICE :

This site has multiple options of Payment plan, under menu option, kindly browse through various paid services are mentioned. Before making any purchase, we suggest you to independently understand types of services which will be offered, in case of any query, reach us through simply clicking on “Need Assistance” tab.

Once a service is purchased, we will notify you through SMS/ Email and you can also check your all active plans under “My Profile” by clicking on “My Active Plans”.

Once successful payment is made, service will be activated automatically and will be valid till the Date of Expiry.

In case user has purchased multiple plans, user has the freedom to move any property from one plan to another as per your understanding and convenience limited to the plan in which you are moving your property has “validity” and “balance property count”.

KINDLY NOTE: ONCE THE SUBSCRIPTION PLAN EXPIRES/LAPSES, PROPERTIES LISTED UNDER EXPIRED PLAN CAN NOT BE REVOKED.

AUTHORITY TO QUENCHHOME TO

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

  1. Share Contact details : When a registered User/Subscriber (you) clicks Contact Agent and/or Contact Owner and/or Contact Developer and/or Interested and/or Call me and/or Apply Now and/or Enquire Now and/or Know more “Tab Buttons”, user authorises particular advertiser and/or any of Quenchhome employee and/or associated service providers and/or Business associates and/or any third Party Service Provider to get in touch over Call/SMS/Email/Whatsapp from Morning 9 A.M till Evening 7 P.M as per IST (Indian Standard Time)
  2. OVERRIDE DO NOT DISTURB REGISTRY : I/We, hereby state and confirm that, I/We as a user/subscriber of services offered by QuenchHome, authorise QuenchHome or any of its registered user, or any of its business associates or any of its third party associate, to contact me, in case, I/We have shown interest in any of Property/ Service or I/We have requested a call back from any of its business associates on my registered phone number (as provided by me at time of registration at QuenchHome). I/We hereby expressly state that such authorisation will override the “National Do-Not-Disturb Registry (DND)”, even if my questionable phone/contact number is registered under DND registry of (NCPR/NDNC)
  3. CONTACT/COMMUNICATE OVER SMS/EMAIL/WHATSAPP : By registering with QuenchHome and/or based on activity on website, user grants us permission to send text notifications over SMS/Email and Whatsapp, with regards to a) Details of Property owner, b) Details of Property seeker, c) Third Party Services d) Promotional messages/ offers, e) Welcome message/notifications, f) Purchase/expiry information g) Information containing Tips/Suggestion/Monthly Newsletters etc.
  4. PAYMENT TERMS : Payments made towards any service purchase on site, will be 100% Advance.

    Once the payment is made, it will be non-refundable in any circumstances.

    Once the service is activated, it cannot be cancelled/ deactivated until it is expired.

    While making the payment for any service by the subscriber, the subscriber will be diverted to third party payment gateway i.e. Paytm Payment gateway. Here details furnished like Card number, expiry date and any other detail is not stored, received or retained in our (QuenchHome) database/server, ensuring utmost security/privacy of your financial transactions/details. Transactions carried on third party site i.e. payment gateway page is encrypted to ensure privacy and prevent any fraudster monitoring your transaction, thus making your online transaction 100% Safe and Secure.

    While making online payment, ensure utmost security while entering sensitive details like password, cvv, card details. Follow security measures directed by banks like changing password from time to time.

LINKS TO OTHER WEB SITES (THIRD PARTY WEBSITES)

You may find content of other websites, advertisement, hyperlinks, goods or services, linked to our site which is not controlled or maintained by us.

You may, through hypertext or other computer links, gain access to web sites operated by persons other than the website i.e. Third party websites and/or micro-sites. Such hyperlinks are provided for your reference and convenience only, and are the exclusive responsibility of such web sites' owners. You agree that the website is not responsible for the content or operation or availability/quality of goods or services offered by such web sites(Third Party),and that the website shall have no liability to you or any other person or entity for the use of third party web sites.

Content/hyperlink/paid advertisement/Goods or services from this Web Site to another website does not imply or mean that the website endorses the content on that web site or the operator or operations of that site. You are solely responsible for determining the extent to which you may use any content at any other web sites to which you link from the Web Site.

In no event shall Quenchhome will be held responsible for any loss or damage caused due to Interaction/use or reliance of yours on any of the third parties.

All information gathered on our Website is securely stored within our controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a posting to the discussion areas is available to anyone with Internet access.

AMENDMENT/MODIFICATION/DISCONTINUATION OF CONTENT/SERVICES OF WEBSITE.

Quenchhome reserves the right to modify/amend and/or discontinue and content and/or services published on this site, without any prior notice served to any user and/or subscriber.

Such Amendment/modification or discontinuation of services is made with good intention,in order to improve our Content Quality/Service quality.

Quenchhome will not be held responsible for any liability to the user/subscriber or any third party when the content and/or services are amended/modified or discontinued.

PAYMENTS, CANCELLATION & REFUND POLICY.

All services i.e. Advertising your property, Connecting with Property owners/sellers,Advertising space or any other services purchased or subscribed on the website are non-refundable or cancellable until or unless specified specifically in plan itself.

We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.

Quenchhome will not be held responsible for any liability to the user/subscriber or any third party when the content and/or services are amended/modified or discontinued.

RESTRICTED ACTION

You expressly agree not to use this Web Site in any manner or for any purpose that is prohibited by these terms and conditions. In addition, you expressly agree not to:

  1. Use the Web Site for any purpose that is prohibited by any law or regulation, or to facilitate the violation of any law or regulation;
  2. use or attempt to use any "deep-link," "scraper," "robot," "bot," "spider," "data mining,""computer code" or any other automated device, program, tool, algorithm, process or methodology or manual process having similar processes or functionality, to access, acquire,copy, or monitor any portion of the Web Site or any data or content found on or accessed through the Web Site without prior express written consent;
  3. obtain or attempt to obtain through any means any materials or information on the Web Site that have not been intentionally made publicly available either by their public display on the Web Site or through their accessibility by a visible link on the Web Site;
  4. in any way bypass or circumvent any other measure employed to limit or prevent access to the Web Site or its content;
  5. violate the security of the Web Site or attempt to gain unauthorized access to the Web Site, data, materials, information, computer systems or networks connected to any server associated with this Web Site, through hacking, password mining or any other means;
  6. interfere or attempt to interfere with the proper working of the Web Site or any activities conducted on or through the Web Site, including accessing any data, content or other information prior to the time that it is intended to be available to the public on the Web Site;
  7. Take or attempt any action that, in the sole discretion of this Web Site's operators,imposes or may impose an unreasonable or disproportionately large load or burden on the Web Site or such operation's infrastructure.

THE USER'S CONTENT

The User grants toQuenchhome Realty Services LLPthe non-exclusive right to use all material entered into the Web site by the User (other than third-party material transmitted through private electronic mail) in any of The Quenchhome Realty Services LLP print or electronic publications.

Users entering material into the Web site are responsible for the other Content. Neither the website nor Quenchhome Realty Services LLP has any responsibility for Other Content, including the content of any messages or information/Property Details posted by Users or others, or for the content of information accessible via direct or indirect hyperlinks from the Web Site. However, the website retains the right, which it may or may not exercise in its sole discretion, to review, edit, or delete Other Content that the website deems to be illegal, offensive, or otherwise inappropriate.

The User/Subscriber/Visitor of Quenchhome or affiliated site(s), is prohibited from posting, uploading, updating, transmitting or sharing any data/information that:

  1. Is Inaccurate and/or misleading in any terms like incorrect property details.
  2. Misleads a buyer/Tenant by promoting false offers.
  3. Belongs to other individual/person and to which user does not have any right to publish/advertise.
  4. Is libellous, defamatory, pornographic, profane, obscene, threatening, abusive or hateful.
  5. could constitute or encourage conduct that would be considered a criminal offence or violate any applicable law or regulation
  6. will in any manner infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy or publicity of other personal rights of others

You may not input or distribute any material through the Web Site that is promotional in nature, including solicitations for funds or business, without the prior written authorization of the website.

The User agrees to indemnify the website and Quenchhome Realty Services LLP from all damages, liabilities, costs, charges and expenses, including reasonable attorneys' fees, that the website,Quenchhome Realty Services LLP, their affiliates, employees, and authorized representatives may incur as a result of either: (i) the User's breach of this Agreement; or (ii) material entered into the Web site with the use of the User's screen name or password.

LIMITATION OF LIABILITY

You are entirely liable for activities conducted by you in connection with your browsing and use of the Web Site. If you are dissatisfied with the Content or the Web Site or with these Terms of Use, your sole and exclusive remedy is to stop using the Content and the Web Site.The website will not pay you any damages in connection with your browsing or use of the Website.

Due to the number of sources from which the Content is obtained and the potential hazards of electronic distribution, there may be delays, omissions or inaccuracies in such Content and the Web Site. THE CONTENT AND THE WEB SITE ARE PROVIDED ON "AS IS" BASIS,WITHOUT ANY WARRANTIES. NEITHER THE WEBSITE NOR Quenchhome Realty Services LLPMAKES ANY GUARANTEES OR WARRANTIES AS TO THE ACCURACY, COMPLETENESS,TIMELINESS OR CURRENTNESS OF OR RESULTS TO BE OBTAINED FROM, ACCESSING AND USING THE WEB SITE, THE WEB SITE'S OWN CONTENT, THE OTHER CONTENT, NOR ANY MATERIAL THAT CAN BE ACCESSED (VIA A DIRECT OR INDIRECT HYPERLINK OR OTHERWISE)THROUGH THE WEB SITE. THE WEBSITE HEREBY DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR USE AND OF NONINFRINGEMENT. NEITHER THE WEBSITE NOR Quenchhome Realty Services LLP SHALL BE LIABLE TO THE USER OR ANYONE ELSE FOR ANY INACCURACY, DELAY, INTERRUPTION IN SERVICE, ERROR OR OMISSION, REGARDLESS OF CAUSE, OR FOR ANY DAMAGES RESULTING THEREFROM. IN NO EVENT WILL THE WEBSITE, Quenchhome Realty Services LLP NOR ANY OF THEIR THIRD PARTY LICENSORS BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO, LOST TIME, LOST MONEY, LOST PROFITS OR GOOD WILL, WHETHER IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, AND WHETHER OR NOT SUCH DAMAGES ARE FORESEEN OR UNFORESEEN WITH RESPECT TO ANY USE OF THE WEB SITE. NEITHER THE WEBSITE NOR ANY OF ITS AFFILIATES, AGENTS OR LICENSORS WILL BE LIABLE TO YOU OR ANYONE ELSE FOR ANY LOSS OR INJURY RESULTING FROM USE OF THE WEB SITE, IN WHOLE OR PART, WHETHER CAUSED BY NEGLIGENCE, CONTINGENCIES BEYOND ITS CONTROL IN PROCURING, COMPILING, INTERPRETING, REPORTING OR DELIVERING THE WEB SITE AND ANY CONTENT AT THE WEB SITE OR OTHERWISE. IN NO EVENT WILL THE WEBSITE, ITS AFFILIATES, AGENTS OR LICENSORS BE LIABLE TO YOU OR ANYONE ELSE FOR ANY DECISION MADE OR ACTION TAKEN BY YOU IN RELIANCE ON SUCH CONTENT OR THE WEB SITE.

The website assumes no responsibility for the use of third party software on the website and shall have no liability whatsoever to any person or entity for the accuracy or completeness of any outcome generated by such software.

DISCLAIMER AND WARRENTIES.

The content and services provided by QuenchHome is provided "as is" and on an "as available" basis, without warranties or representations of any kind, either express or implied.

QuenchHome does not guarantees or makes any warranties of any specific and/or satisfactory result/response or any specific/satisfactory response at all from the use of Site or services been offered.

By accepting terms and conditions, user/visitor/subscriber herby agrees that use of service/website provided by QuenchHome is at user’s sole risk. QuenchHome is not responsible for any incorrect and/or false and or inaccurate Listing/Content/Data and/or nudity and/or illegal content posted or published on site by user/visitor/subscriber and/or any of business associates and/or by any third party and/or by programming team of QuenchHome, although every possible attempt is made to ensure that content published on this site is correct, accurate, true, clean and is not misleading/inappropriate or offensive. In case, you come across with any such property or information displayed on website, kindly report that property or simply contact us so that we can take necessary actions and make this website clean, correct and reliable.

Property details, description, images and/or videos are provided as an information or an initial data/information with good faith. Users are strongly advised to verify each and every detail, property document independently and/or with an Advocate (Specialized in Property matters) in order to avoid any fraudulent transaction and/or legal matters. QuenchHome will not be held liable for any claim arising out of the use of any information published on this site.

By agreeing with terms and conditions, user/visitor/subscriber understands that QuenchHome is only an intermediary offering its platform to users/visitor/subscribers to discover nearby as well as far located properties either for sale or on lease/rent and to agents/owners/sellers/builders or developers to post and/or advertise/market their properties. All property details/offers and/or discounts are published by respective property owner or anyone who has right to sell/rent a particular property. QuenchHome is only communicating offer and not selling or rendering any of Property/products or services published on website.

QuenchHome does not guarantees of any transaction taking place between any two parties like Buyer and Seller, Owner and Tenant, irrespective of “Free or Paid” user/visitor/subscriber.

Under no circumstance QuenchHome will be held responsible for any loss or damage caused to anyone from using this site or services and/or content posted on this site (not limited to property details).

QuenchHome reserves the right to make the site unavailable with or without notice in order to carry out maintenance or upgrade work. In some cases where site is affected by spams and viruses, Trojans, data corruption, delivery errors or any other malfunction, quenchhome will not be held responsible for any consequences arising after system being affected.